Privacy Policy — TorqueAI
Last updated: November 14, 2026
The TorqueAI team ("we") built TorqueAI (the "App"), an app that turns a photo of your car into AI photos and videos. This policy explains what data the App processes, why, and your choices. Contact: support@videocreatorapp.link.
1. No account required
The App does not require registration. We identify your installation with a random anonymous identifier so that your purchases and credits work. It is not linked to your name or e-mail.
2. Data we process
| Data | Purpose | Shared with | Retention |
|---|---|---|---|
| Anonymous app identifier | Purchases, credits, abuse prevention | Subscription management provider | While you use the App |
| Purchase records (from Apple) | Unlock features, credit balance | Subscription management provider | As required for accounting |
| Car photos you choose and optional text details | Create the result you requested | AI image and video generation provider | Not stored on our servers; the provider keeps them only as long as needed to create the result |
| Generated results | Deliver your result to your device | — | A temporary copy on our server is deleted when your device downloads it, at the latest after 7 days |
| Generation records (no photos, no text) | Credits, refunds, support | — | 90 days |
| Generated results and car photos on your device | Show your library and your cars | — (stored on your device) | Until you delete them or the App |
| Crash reports (no personal content) | Fix bugs | Crash reporting provider | 90 days |
3. AI processing
When you choose to generate content, the car photo you select and any details you type are sent to a third-party AI provider to create the result. We ask for your permission before the first upload. Your choice is stored only on your device: deleting the App withdraws it, and you can contact us at support@videocreatorapp.link with any request. Text you type is first checked by our own moderation so that objectionable requests are refused before anything is generated.
4. Photos that show people or licence plates
Your car photos may show people (for example, in the background) or licence plates. We do not use the App to detect, recognise or identify people, faces or plates. If a photo shows a face, it is processed only as part of the image you asked us to transform, only to create your requested result, and it is sent to the AI provider category named above. We do not store your photos on our servers, we do not use them to train AI models, for identification or for advertising, and we do not share them with anyone else. The provider keeps the photo only as long as needed to create the result. To request deletion, write to support@videocreatorapp.link with the User ID from Profile.
5. Payments
Payments are processed by Apple. We never receive your payment card details. Subscriptions renew automatically until cancelled in your Apple ID settings.
6. Children
The App is not directed to children under 13 and we do not knowingly collect their data.
7. Your rights
Depending on where you live (e.g. GDPR in the EU/EEA), you may request access to or deletion of data linked to your anonymous identifier. Write to support@videocreatorapp.link and include the User ID shown in Profile.
8. Changes
We may update this policy; the date above shows the latest version.